Operational: All systems are operating normally.

Last updated: July 20, 2026 9:00 am ET

Upcoming Maintenance

No upcoming maintenance scheduled.

Resources

MGI Help Home

Learn more about using the MGI by reading our Getting Started guide or by consulting the Administration Manual.

To contact our Customer Service team

Email: [email protected]

US Customers: 1-800-456-3003

Canadian Customers: 1-800-268-6011

Int’l: +1-416-492-2627

Past Issues

  • March 6, 2026 – Unplanned Service Issues
    Creation of Test Plans were impacted by a 3rd party service issue from 6:55am until 7:20am Eastern and again from 9:15am until 10:30am Eastern. Test Plans either did not generate or took a very long time to complete.