How to edit a sub-user’s details

As an administrator, you can edit a sub-user’s details, change the assessments they have access to, and switch their status between Active and Inactive.

To edit a sub-user’s details and access to products

1. Click Manage Users in the left menu.
2. Click the user’s name.

   The user details page appears

3. Make changes to any of the following:
   • Change the user’s name by editing the appropriate text boxes.
   • Give the user access to a product (or remove access they already have), by clicking the toggle switch beneath the product icon.
   • Delete the user by clicking the DELETE USER button. (Note: If you delete a user, you will also delete all of the data from the assessments they have conducted.)
4. When you are done making changes, click SAVE.

To change the status of a sub-user to Inactive

1. Click Manage Users in the left menu.
2. Click the user’s name.

   The user details page appears.

3. Change the user’s status to Inactive by clicking the ACTIVE button underneath the Status label. This will change the button’s name to INACTIVE.

   Note that changing a user to Inactive doesn’t delete their clients or reports. It only prevents the user from accessing their account on the Online Assessment Center.

4. When you are done making changes, be sure to click SAVE.

Note: To give the user access to their account again, repeat the steps above, but click the INACTIVE button. This will change the user’s status back to Active.